Terms and Conditions

1. Acceptance of Terms

Welcome to LightFrame Studios, located at 12A Shoreditch High Street, London, E1 6PQ. By accessing our website, lightframestudios.co.uk, and using our studio rental services, you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree with any part of these Terms, you must not use our website or services.

LightFrame Studios reserves the right to modify these Terms at any time without prior notice. Your continued use of the website and services following any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

2. Studio Usage Rules

2.1 General Conduct

All clients and their guests using LightFrame Studios are expected to conduct themselves in a professional and respectful manner. Disruptive, inappropriate, or illegal behavior will not be tolerated and may result in immediate termination of studio access without refund. This includes but is not limited to:

2.2 Studio Cleanliness and Condition

Clients are responsible for leaving the studio in the same condition as it was found. This includes:

Failure to comply with these cleanliness and condition requirements may result in additional cleaning fees, which will be charged to the client’s account. A standard cleaning fee of £50 will be applied for excessive mess. Damage to equipment will be assessed and charged accordingly, based on repair or replacement costs.

2.3 Equipment Usage

Clients are responsible for the proper and safe use of all studio equipment. If you are unfamiliar with any equipment, please request a demonstration from LightFrame Studios staff. Any damage to equipment due to negligence or misuse will be the responsibility of the client, and the client will be liable for repair or replacement costs.

LightFrame Studios provides a range of equipment including:

A detailed inventory of equipment is available upon request. Clients are advised to inspect all equipment before use and report any issues immediately.

3. Payment Terms

All studio rentals must be paid in full prior to the start of the booking. LightFrame Studios accepts the following forms of payment:

Pricing details are available on our Pricing page. All prices are listed in GBP (£) and are inclusive of VAT. Additional charges may apply for extended hours, extra equipment, or cleaning fees.

For recurring clients or long-term rentals, customized payment plans may be arranged. Please contact our booking team at [email protected] or call us at 020 7946 0321 to discuss your specific needs.

4. Cancellation Policy

Cancellations must be made in writing via email to [email protected]. Our cancellation policy is as follows:

In the event of unforeseen circumstances, such as equipment failure or studio closure, LightFrame Studios reserves the right to cancel the booking and will provide a full refund or reschedule the booking at the client's convenience. We will provide as much notice as possible in such situations.

5. Liability Disclaimer

LightFrame Studios is not liable for any loss, damage, or injury to persons or property occurring during the use of the studio. Clients are responsible for their own safety and the safety of their guests. We strongly recommend that clients obtain appropriate insurance coverage for their activities in the studio.

Clients are responsible for securing their personal belongings and equipment while on the premises. LightFrame Studios is not responsible for any lost or stolen items. While we take reasonable precautions to ensure the security of the studio, clients are advised to exercise caution and vigilance.

By using LightFrame Studios, you agree to indemnify and hold harmless LightFrame Studios, its owners, employees, and agents from any claims, damages, or liabilities arising from your use of the studio.

6. Intellectual Property

All content and materials provided by LightFrame Studios, including but not limited to logos, trademarks, website design, and studio images, are the intellectual property of LightFrame Studios and are protected by copyright laws. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

Clients retain ownership of the intellectual property created during their studio rental. However, LightFrame Studios reserves the right to use images or videos taken in the studio for promotional purposes, unless otherwise agreed in writing with the client. We will always seek permission before using client work for marketing materials.

7. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

LightFrame Studios
12A Shoreditch High Street
London, E1 6PQ
Email: [email protected]
Phone: 020 7946 0321

Our customer service team is available Monday to Friday, from 9:00 AM to 6:00 PM GMT.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Accessibility Statement

LightFrame Studios is committed to providing a website that is accessible to everyone. We are continuously working to improve the accessibility of our website and services. For more information, please visit our Accessibility page. If you encounter any accessibility barriers while using our website, please contact us at [email protected] or call us at 020 7946 0321.

10. Cookies Policy

Our website uses cookies to enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our Cookies Policy. You can manage your cookie preferences through your browser settings.